About Us

“Here at Unique Granites we believe our products, our impeccable customer service and our cohesive team sets us aside from the rest allowing our clients to “A Name For Quality””

 

Decorating the world since 1997

 

Unique Granites  is the parent company of a multinational leader in manufacturing and trading Granites, Marbles, Engineered stones, Basalt, stack stones, ceramic floor and wall tiles, Cement, PVC pipes, Door handles, Water closets and more than 100 products for residential, commercial and industrial projects. With hands on the latest industrial technologies and many collections we comprising more than 1500 designs, Unique exports its products to many countries throughout the world.

 

Together with its collaborators and partners the company works hard to reduce the impact of its manufacturing processes on the environment.

 

Unique exports 90% of the production to its global customers, spread across more than 12 countries, including the United States, Africa, UK, Taiwan, and this network is growing.

 

Professionalism has always been the hallmark of our company. We have a reputation for having talented, employees with highest levels of integrity and professionalism. It is the mainstay of all its endeavours and the cornerstone of its corporate culture. Excellent team work & effective co-ordination among the various agencies involved give an edge over our competitors. Extensive planning using the latest, equipment, management techniques, and designers enables us to exercise direct control over our operations and schedules.

 

Unique has a greatest asset in its unrivalled range of professionally qualified and experienced personnel. In order to serve our clientele, we continuously invest in new technologies and training to develop and enhance the capabilities and competence of our employees. We conduct periodic group discussion among employees and management. Enhancing technical knowledge of employees and managerial skills are an integral part of our employee empowerment program.

 

The company’s credibility & standards do not allow it to compromise on quality. Quality assurance and quality control procedures follow to maintain quality standards at all stages.

 

Our products are tested to meet the highest quality of world standards. Our team of subject matter experts, highly skilled labourers, quality analysts, expert project managers, specialized engineers with one goal of delivering high quality products to customers.

 

The Company’s credibility & standards do not allow it to compromise on quality. Established Quality Assurance and Quality Control procedures are judiciously followed to maintain quality standards at all stages.

Quality and reliability have been the watchwords of Unique Ceramics and they plan to continue fulfilling the expectations of their vast array of customers. Total customer satisfaction via adoption of International standard.

The Company has won a numbers of awards in an “Inside outside Mega Show” for the excellent stall designs, presentations & quality. These truly reflect the company’s continuous commitment towards quality in all its pursuits. Being a leader in the industry, the Company believes in nothing less than excellence. Unique Ceramics continued success is the direct result of the trust its clients have placed in its quality and services. Our service, our quality is second to none.

 

For our company each relationship is valued, be it with the trade, consumers or suppliers. This has established Unique Ceramics as a reliable and trustworthy entity capable of overcoming all the market challenges.

We have included these services for our clients to benefit from:

 

Showroom Support:

• All showrooms will be provided with technical data including ratings.
• All showrooms will be provided with marketing coaching and material to increase sales.
• Merchandising will be provided along with Colour Catalogues(Binders/Folders).  (This may have a cost impact 10,000 copies can cost somewhere between AUD4500 )
• Stands to place products will be provided. (At an additional cost)
• All showrooms will be provided with 2 samples at no charge.

 

After Service

• We will also provide after service.  In some cases, after service can be almost as important as the initial purchase.  This will include the duration of warranty of product, replacement policy, helpdesk, and training availability. Also covering questions or complaints with a speedy response and immediate action taken.  (Scope the individual services in the draft contract.)

 

Testimonials

 

“Thank you for making a difference to my business”
(Alfred Hitchbel, South Africa)

All of your projects are on time, on budget and they have all contributed significantly to the bottom line”
(Gary Anderson, Ireland)